There are many times when it is appropriate to walk away from a sale. Don’t accept business unless you can handle it properly. Do not sell your services if you are not 100 percent sure that you can satisfy your client’s needs. Never perform a service if you feel that the client won’t receive sufficient… [Read More]
Archives for May 2012
Relationships: A Marriage Made in Heaven
Remember your first date with that special someone? You spent hours combing through your wardrobe, fixing your hair, and making sure that the food and ambiance were perfect. You staged the “event” like a producer would a Broadway show. Ah yes, you may even have talked to the “big guy upstairs” to make sure that… [Read More]
It’s Time to Eliminate Bureaucracies
Bloated bureaucracies crush aspirations, stifle creativity, suppress ingenuity, and slow down responsiveness. Unfortunately, once bureaucracy develops, it is as difficult to control in business as crabgrass on a suburban lawn. Bureaucracies cause people to thirst for power, value personal ambition over team gain, and put paperwork before people. In bureaucracies, employees “don’t matter” because they… [Read More]
What Does Red Tape Cost Your Business?
What does red tape cost your business? Think about the time wasted by cumbersome review processes. Individuals with new ideas first have to build a case for their recommendation, preparing a written proposal or presentation for management to review. Then, they must set up a meeting, often involving multiple individuals whose travel schedules have to… [Read More]
Are Role Models Becoming Extinct?
When we were growing up, our teachers saluted great individuals who changed the course of history; during dinnertime, our parents lovingly recalled their idols; and of course, we had our own personal heroes who walked on water. They were wonderful role models. Martin Luther King, Princess Diana, Leonard Bernstein, Walter Cronkite, Colin Powell, Helen Keller,… [Read More]