One of the best ways to become a better leader is to view your organization in a new light. Here are 45 questions every leader should answer. What three things are holding us back? Is success making us complacent? What policies are outdated? Would I do business with us if I were a customer? What… [Read More]
8 Reasons Why Being Selfish is a Dead End Strategy
Some people believe that you have to be selfish to get ahead. I’m here to tell you that they’re dead wrong. Here are eight myths about winning in the game of life. Promote yourself to make a great impression. Self-promotion won’t always lead to a favorable impression. In fact, the opposite may be true. If you… [Read More]
13 Ways To Be a Good Role Model
The Best Graduation Speech … Never Given
This graduation speech is for those of you who are going to change the world, as well as for those who are going change the world around you. First of all…congratulations!!! The bad news is that I bet many of you are a little scared. You’re probably asking yourself, “Now what?” The good news is… [Read More]
A Promise to Our Children
10 Ways That Helping People Makes Them Helpless
Nonsensical no-bids. Some organizations offer sole-source contracts to a company rather than requiring a fair and competitive bidding process. This makes the supplier complacent and dependent, over time, never having had to win the business. Guaranteed gratuities. Restaurant servers receive a 10% – 20% tip, regardless of the service they provide. This teaches servers that… [Read More]
17 Action Steps to Take During Hard Times
45 Surefire Ways to Torpedo a Customer Relationship
You work hard to attract new customers. Why not invest the same effort in retaining them? Here are 45 surefire ways to torpedo a customer relationship: Employees treat customers as an inconvenience. Internal meetings detract from customer face time. Customers are nickeled-and-dimed to death. CYA is more prevalent than problem solving. Communication is nonexistent. Everything… [Read More]
- « Previous Page
- 1
- …
- 62
- 63
- 64
- 65
- 66
- …
- 87
- Next Page »