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It’s the Little Things That Count

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It’s the Little Things That Count

make a difference, go out of your way, make someone feel special, It's the Little Things That Count

Go out of your way and make a difference in someone’s life. It’s the Little Things That Count.

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It’s the Little Things That Count

1. Remember their name.
2. Compliment them in public.
3. Pick up the tab.
4. Share the credit.
5. Ask if they’re feeling better.
6. Follow up on their purchase.
7. Give a firm handshake.
8. Offer the last piece.
9. Lend an ear.
10. Come in under budget.
11. Confirm it’s a convenient time to talk.
12. Bolster their confidence.
13. Pay it forward.
14. Leave your door open.
15. Give up your seat.
16. Show them the ropes.
17. Offer constructive feedback.
18. Pass on something of interest.
19. Offer an alternative solution.
20. Send a congratulatory note.
21. Provide an unsolicited recommendation.
22. Pick up after yourself.
23. Return it on time.
24. Offer without being asked.
25. Confirm the conversation.
26. Call for no reason.
27. Remember your last conversation.
28. Make them look good.
29. Answer them promptly.
30. Do the unexpected.
31. Give your undivided attention.
32. Listen before talking.
33. Steer the conversation to them.
34. Make it win-win.
35. Talk things through.
36. Remember special occasions.
37. Give without being asked.
38. Keep your advice to yourself, unless asked.
39. Arrive early.
40. Accept their advice.
41. Meet them half- way.
42. Don’t keep score.
43. Make them feel special.
44. Tell it like it is.
45. Look at them when talking.
46. Exceed their expectations.
47. Show that you care.
48. Reach out if they’re in need.
49. Let them go first.
50. Ask if they need anything, to save them the trip.

Additional Reading:
Make It a Habit
Ways to Say You Care
Where Did the Time Go?
Trust Me: 55 Ways to Build Trust and Credibility

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About Frank Sonnenberg

Frank Sonnenberg is an award-winning author and a well-known advocate for moral character, personal values, and personal responsibility. He has written 11 books and has been named one of “America’s Top 100 Thought Leaders” and one of “America’s Most Influential Small Business Experts.” Frank has served on several boards and has consulted to some of the largest and most respected companies in the world. Frank’s newest book, BECOME: Unleash the Power of Moral Character and Be Proud of the Life You Choose, was released June 2024.

Additionally, his blog — FrankSonnenbergOnline— has attracted millions of readers on the Internet. It was recently named one of the “Best Self-Improvement and Personal Development Blogs” in the world and continues to be listed among the “Best Inspirational Blogs on the Planet.”

© 2024 Frank Sonnenberg. All rights reserved. Unauthorized use and/or duplication of this material without express and written permission from FrankSonnenbergOnline.com is strictly prohibited.

Comments

    • Frank Sonnenberg says

      Thanks, as always, Lolly. I’m glad you like it.

      Thanks for sharing it with your friends and colleagues.

      Best,

      Frank

  2. Terri Klass says

    Terrific graphic, Frank and loved the messages in it!

    I especially connected with: Listen before talking.

    Thanks,
    Terri

    Reply

  3. Frank Sonnenberg says

    Thanks Terri.

    Some of these things seem so simple, yet they can make a meaningful difference in a relationship. “Listen before talking” or “look at them when talking” are a few things that we can do to improve communication.

    Thanks for taking the time to write. (That’s another little thing that counts)

    Have an awesome day!

    Frank

    Reply

  4. Danielle E. Aaronson says

    Frank,

    This is a beautiful list and I truly appreciate you sharing. I am putting one up at our coffee bar at work to hopefully give everyone a nice little reminder!

    —
    Danielle Elizabeth Aaronson
    @deaaronson

    Reply

    • Frank Sonnenberg says

      Hi Danielle

      Great idea! Every time someone gets a cup they’ll think about the little things that count. Thanks so much for sharing.

      Have an awesome day!

      Best,

      Frank

  7. Harvey Deutschendorf says

    I love your poster Frank and have put it on the wall behind my computer where I can see it to remind myself!

    When I go go through the tweets for the day I always pay attention when I see something you posted as I know it will bring joy to my day!

    Thanks you very much

    Harvey

    Reply

  8. Khadz says

    Lovely Message Frank, i was upset on something Related to money, as people these days consider higher Money rather than higher Reputation, Helping is far apart, i wish i had so much i can show world Money is a piece of PAPER not HAPPINESS.

    Reply

    • Frank Sonnenberg says

      You’re right, Khadz. You can’t buy happiness. You may also be interested in another one of my posts, “Can Money Buy Respect?” https://www.franksonnenbergonline.com/blog/can-money-buy-respect/

      Have an awesome day!

      Frank

  9. Anne Voshel says

    Would it be OK for me to use your list in my mother’s memorial folder for her funeral if I credit you? My eulogy was going to focus on “It’s the little things that count” – and your list is so spot-on, I thought I would share it with everyone.

    Reply

    • Frank Sonnenberg says

      Hi Anne

      I’m so sorry to hear of your loss. I’m grateful that you find my words a comfort –– Of course you can include this list in your Mom’s memorial folder.

      We’ll keep you and your family in our thoughts and prayers.

      Frank

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