Have you ever found yourself behind a car and the driver forgot to signal? It leaves you guessing whether they’re turning left or right. That’s how accidents occur. The same holds true in other areas of life. Ineffective communication can breed misunderstandings, stifle productivity, and damage credibility. So, why don’t people make the effort to communicate properly? Words matter!
Some folks are always in a frenzy. They claim they’re too busy to think about trivial matters such as communication. The flaw in that line of reasoning is that if you believe dismissing communication doesn’t impact your home and work life, you’re sadly mistaken. As the saying goes, “It is not distance that keeps people apart but lack of communication.”
Communicate Like a Pro: 25 Strategies for Success
In a world buzzing with information, mastering the art of effective communication is paramount. Here are 25 strategies to enhance your communication skills and ensure that your message resonates with clarity and impact:
- Don’t assume people know what you’re thinking. People are not mind readers. They can’t hear what you don’t say.
- Leave nothing to the imagination.
- When in doubt, communicate more than less.
- Communication requires more than words. Reveal the reasoning behind your message to ensure your intent is understood.
- Put things in writing to avoid misunderstandings.
- Summarize your thoughts once rather than sending information piecemeal.
- Manage expectations. It’s better to exceed them and look like a hero, than fall short and let people down.
- Speak to be understood rather than heard. Avoid jargon. Simplify your statements so that everyone clearly understands your message.
- If you can say it in a paragraph, don’t write a book.
- Confirm that everyone is on the same page to avoid misunderstandings.
- Be consistent. Predictable behavior breeds trust.
- Be a good listener. Some people don’t communicate. They just take turns talking.
- Disclose problems, even small ones, before people discover them. Otherwise, they’ll wonder if you’re hiding something else.
- Tell it like it is. Exaggerating a story can undermine your credibility.
- Listen for silence.
- Be upfront rather than burying important details in the fine print.
- Proofread your work. Your credibility is at stake.
- Be honest. When you tell a lie, everything you say in the future becomes suspect.
- Present both sides of an issue to demonstrate your objectivity. In addition, if you have a personal bias or a conflict of interest, make it known.
- Get smart. Listening will not only make you wiser, but it’ll also make you look smarter.
- Don’t leave people waiting. Return phone calls and emails in a timely manner.
- Fess up to mistakes. If you do something wrong, accept responsibility, and try to make things right. No excuses.
- Compliment people in public but provide critical feedback in private.
- Remember that words matter. Criticize the act, not the person.
- Show gratitude for a job well done. According to a poll, “Nearly half of American workers (46%) have left a job because they feel unappreciated.”
- Be kind. A gravesite is the last place you should express how much you care.
- When you offer an apology, be sincere. Don’t say, “I’m sorry, but…” You’re either sorry or you’re not. In addition, show contrition for your act. Words without action are meaningless.
- Don’t tell me what you’re going to do. Show me what you’ve done.
- If you have nothing to say, don’t say it. Enough said.
Speak Through Your Actions
Life throws challenges our way, but communication doesn’t have to be one of them. People often neglect communication because they assume things will take care of themselves. In reality, nothing can be further from the truth. As Robert Frost, Pulitzer Prize-winning author, said, “Half the world is composed of people who have something to say and can’t, and the other half who have nothing to say and keep on saying it.” Words matter!
Check out Frank’s new book, BECOME: Unleash the Power of Moral Character and Be Proud of the Life You Choose
Are You Investing Your Time and Making the Effort? Words Matter!
Please leave a comment and tell us what you think or share it with someone who can benefit from the information.
Additional Reading:
The Costs of Poor Communication
9 Barriers to Effective Communication
Do You Want to Be Heard or Understood?
Meaningful Conversations Don’t Happen by Chance
May I Have a Word with You?
How to Make Your Words Meaningful
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Walter says
Well said, Frank! Great to have all the wisdom of communication in one place. I do practice most of these and I am well aware where I need to be more intentional. It’s not always easy and it’s a continual learning process and emotions could play into it at times. I will surely this with my family, friends, and team.
Frank Sonnenberg says
Hi Walter
Thank you for your thoughtful comment! I’m glad you found the insights valuable. It’s great to hear that you’re already practicing many of these strategies. Indeed, communication is a journey, and being intentional is key.
Thanks for taking the time to write 🙂
Best,
Frank