If you’re like most people, at one time or another you’ve hired a contractor to work around your house. Does this sound familiar: You contact them and wait days for a call back. They promise you’ll have an estimate the next day, but you receive it days later. They say they’ll begin work on the… [Read More]
In a World of Bad Behavior, a Call for Personal Accountability
To My Readers: I’m honored to republish, with permission, an article by Rodger Dean Duncan that first appeared in Forbes January 26, 2021. In it, he interviewed me about personal accountability. — Frank Sonnenberg In a World of Bad Behavior, A Call for Personal Accountability By Rodger Dean Duncan PhD with Frank Sonnenberg When I was… [Read More]
Let Me Give It to You Straight
Why do people beat around the bush, bend the truth, or misrepresent the facts? Why don’t they tell it like it is? Are they trying to hide something or to pull a fast one? Or are they afraid of how others may react if they tell it to them straight? In any case, I don’t… [Read More]
Do You Have a Strong Work Ethic?
Do you know folks who work long hours, but get little done? They spend more time complaining about their workload than actually doing their job. And when they’re not whining or complaining about their organization, they’re gossiping or criticizing what other people do (ugh). I’m sure you know these folks, and I do too. They… [Read More]
25 Common Sales Mistakes to Avoid
Looking to increase your sales effectiveness? It doesn’t matter whether you’re selling a product or a service, if you want to grow your business, here are 25 common sales mistakes to avoid. Too dependent on one customer. How much of your sales volume is concentrated in one customer? If you place all your eggs in… [Read More]
Do You Feel Like You’re Losing Control?
Do You Say, “It’s Not My Job?”
Did you ever see someone step over a piece of paper and fail to pick it up? Perhaps they didn’t see it, but many others did. It’s like saying, “It’s not my problem,” and expecting someone else to bend down for them. Unfortunately, this isn’t an isolated case, and it doesn’t stop there. Some people… [Read More]
Try to Keep Things in Perspective
One of the most valuable skills you can have is the ability to think clearly and rationally — to process information, exhibit good judgment, engage in intelligent problem solving, and make smart decisions. But quite frankly, that doesn’t always happen. In fact, quite the contrary. Try to keep things in perspective. Your thinking is dependent… [Read More]
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