Companies must develop a working environment that is conducive to open, trusting, caring relationships between people—an environment that welcomes new ideas and encourages constructive feedback; one in which management actively serves as a catalyst for nurturing and then disseminating new ideas. One of the functions of management is to recognize communication barriers so that the organization… [Read More]
Win-Win Business Relationships
Formal contracts don’t make successful relationships, people do. It requires a willingness to create a foundation on which trust, loyalty, and commitment can be built. Remember, every relationship is unique and must be treated as special. The basic rule is that you get what you put into the relationship. A partnership is successful to the… [Read More]
Creative Blocks: Is Management Helping or Hurting?
Many people have little understanding of the creative process. They try to issue orders to stimulate, put time limits on, or insist that the creative process conform to preconceived notions. The fact is, the better you are at identifying creative blocks the easier it is to remove them. Management’s responsibility then is to ensure that… [Read More]
13 Elements of a Great Strategy
Be Humble: Don’t Let Success Go to Your Head
Their stories are all too common: After years of hard work pursuing the American Dream, these self-motivated high achievers reach the pinnacle of success that’s so richly deserved. And — you guessed it; they let success go to their head. Whatever happened to being humble? These folks think they’re so special. They buy expensive “toys”… [Read More]
Fear . . . The Silent Killer
One of the most destructive forces in a company is caused by fear. Just as pollution damages the environment, fear is toxic to companies. Fear destroys creativity, shatters loyalty, and discourages people who want to “do what’s right.” While some managers use fear to stop an activity, this tactic never inspires anyone to perform at… [Read More]
ACTIONS Speak Louder Than Words
The car with a religious bumper sticker just cut me off. The parent makes the rules and then routinely breaks them. The leader just asked everyone to scale back and then spends like there’s no tomorrow. The politician says, “Trust me,” but we quickly learn that his promises are empty. The truth is, talk is… [Read More]
How to Destroy Creativity and Innovation
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