As a general rule of thumb, recognition programs should meet the following criteria: Be simple enough that everyone understands how, why, and when people will be rewarded. I’m always amused to hear that an organization launched an Incentive Program that no one can figure out. Communicate continuously. I know an individual who won an award… [Read More]
The Employee Commitment Cube
What’s the Temperature of Your Workforce? The stages of employee satisfaction, ranging from commitment to apathy, are as follows: Committed. Every organization wants to strive for committed employees. These individuals have moved beyond loyalty. They are so deeply moved by the organization’s values and purpose that they continually look for creative and innovative new ways… [Read More]
It’s Time to Eliminate Bureaucracies
Bloated bureaucracies crush aspirations, stifle creativity, suppress ingenuity, and slow down responsiveness. Unfortunately, once bureaucracy develops, it is as difficult to control in business as crabgrass on a suburban lawn. Bureaucracies cause people to thirst for power, value personal ambition over team gain, and put paperwork before people. In bureaucracies, employees “don’t matter” because they… [Read More]
What Does Red Tape Cost Your Business?
What does red tape cost your business? Think about the time wasted by cumbersome review processes. Individuals with new ideas first have to build a case for their recommendation, preparing a written proposal or presentation for management to review. Then, they must set up a meeting, often involving multiple individuals whose travel schedules have to… [Read More]
It’s Time for a New Style of Leadership
It’s time for a new style of leadership. Today’s employees wants to work for an organization that they can feel proud of: an organization that has values and viewpoints compatible with their own; an organization that is oriented toward the long haul, working toward the prevention of ills, not just curing the symptoms; an organization… [Read More]
Attention Leaders: We Need to Talk
To succeed in today’s competitive marketplace, organizations must give internal communication the priority that it deserves. They must view it as an avenue to release the creative genius of an organization, not as a bothersome chore. After all, communication acts as a powerful agent of change, a source of continuous improvement, and a catalyst for… [Read More]
Bureaucracy: Enough with the Paperwork Already
Enough with the paperwork. Bloated bureaucracies stifle creativity, suppress ingenuity, slow down responsiveness, and crush aspirations. In organizations that are heavily bureaucratic, procedures are designed to meet internal requirements rather than the needs of the customer; politics—who said what to whom, who is gaining power, and who gets the credit, who the blame—overshadows everything, from… [Read More]
The Costs of Poor Management
What are the costs of poor management? Plantation managers––now as in the days of the Old South––view people as disposable objects. To the plantation manager, there is nothing wrong with stealing talented people from well-managed companies rather than investing, nurturing, and training the company’s own employees. According to an article in Manage, it is not… [Read More]
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