Think about people you trust, friends you can count on, or contractors who allow you to get a good night’s sleep. Ask yourself what makes you feel that way. Is it something they do or who they are? The answer is both. Being recognized as a dependable person doesn’t happen by magic. People have to… [Read More]
Broken Promises, Broken Commitments
Some people find commitments terrifying. They go right up to the edge of the water but are afraid of taking the plunge. They feel that once they make a commitment, they’re bound by it. Other folks make commitments at the drop of a hat. In their eyes, broken promises and commitments are routine. In fact,… [Read More]
9 Roadblocks to Success
May the Best Person Win
What do you look for in a job candidate? I’ve hired a lot of people in my career. There are three qualities that I look for: relevant qualifications, strength of moral character, and someone who has a proven track record. In fact, I can narrow down the factors to two because if an applicant has… [Read More]
Identifying Root Causes Beats Quick Fixes Every Time
Guest Post By Sarah Hiner We all like quick fixes. Got a rash? Apply some cream to make it go away. If it still doesn’t go away, apply a stronger steroid cream—that will “fix it.” When a child is crying, give him or her a pacifier or a treat to quiet him down. For an… [Read More]
Some Folks Think They’re Always Right
Some folks think they’re always right. They’re first to offer an idea, first to give their opinion, and first to provide their recommendation. For whatever reason, they have an insatiable need to prove they’re smarter, convince you they’re better, and reassure you that they’re never wrong. Right? Your ego should not equal more than one-half… [Read More]
Are You Reliable or a Flake?
If you’re like most people, at one time or another you’ve hired a contractor to work around your house. Does this sound familiar: You contact them and wait days for a call back. They promise you’ll have an estimate the next day, but you receive it days later. They say they’ll begin work on the… [Read More]
In a World of Bad Behavior, a Call for Personal Accountability
To My Readers: I’m honored to republish, with permission, an article by Rodger Dean Duncan that first appeared in Forbes January 26, 2021. In it, he interviewed me about personal accountability. — Frank Sonnenberg In a World of Bad Behavior, A Call for Personal Accountability By Rodger Dean Duncan PhD with Frank Sonnenberg When I was… [Read More]
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