Like me, many Americans are awakened at night by anxiety: We’re worried about the future, whether we’ll have jobs tomorrow, whether our families are safe, how the debt and deficit will affect our country’s global competitiveness, and about the world that we’re leaving to our children. While health care, the deficit, nuclear proliferation, and unemployment… [Read More]
Rewarding Today’s New Breed of Employee
For today’s employee, being part of something special and making a difference in the world, is much more important than the rewards sought by yesterday’s “me” generation. The new breed of employee wants to work for an organization that they can feel proud of––one that contributes back to society; an organization that has values and… [Read More]
Same Old, Same Old
Many people find routines irritating because they stifle creativity and create inflexibility, but they can also be time-saving devices that minimize mistakes. For example, doctors use diagnostic routines for their patients, and airline pilots go through checklists prior to takeoff. Edward de Bono explains in Six Action Shoes that “in some ways routines provide freedom…. [Read More]
The Destructive Force of Fear
One of the most destructive forces in a company is caused by fear. Just as pollution damages the environment, fear is toxic to companies. Fear destroys creativity, shatters loyalty, and discourages people who want to “do what’s right.” While some managers use fear to stop an activity, this tactic never inspires anyone to perform at… [Read More]
Change . . . Why Bother?
Change…Why Bother? One of the reasons why many change management efforts fail is that the process is often misunderstood—leading to solutions that exacerbate rather than solve problems. Until change management is viewed as a continual process requiring commitment, learning, and understanding, it will be difficult for managers to lead their organizations into the future. 7… [Read More]
The Employee Commitment Cube
What’s the Temperature of Your Workforce? The stages of employee satisfaction, ranging from commitment to apathy, are as follows: Committed. Every organization wants to strive for committed employees. These individuals have moved beyond loyalty. They are so deeply moved by the organization’s values and purpose that they continually look for creative and innovative new ways… [Read More]
Dream No Small Dreams
“Dream no small dreams for they have no power to move the hearts of men.” — Johann Wolfgang von Goethe The American Dream may mean something different to each of us. At its best, it affords each American the freedom and opportunity to pursue happiness according to one’s own priorities. At its worst, the American… [Read More]
It’s Time to Eliminate Bureaucracies
Bloated bureaucracies crush aspirations, stifle creativity, suppress ingenuity, and slow down responsiveness. Unfortunately, once bureaucracy develops, it is as difficult to control in business as crabgrass on a suburban lawn. Bureaucracies cause people to thirst for power, value personal ambition over team gain, and put paperwork before people. In bureaucracies, employees “don’t matter” because they… [Read More]
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