One of the most destructive forces in a company is caused by fear. Just as pollution damages the environment, fear is toxic to companies. Fear destroys creativity, shatters loyalty, and discourages people who want to “do what’s right.” While some managers use fear to stop an activity, this tactic never inspires anyone to perform at… [Read More]
ACTIONS Speak Louder Than Words
The car with a religious bumper sticker just cut me off. The parent makes the rules and then routinely breaks them. The leader just asked everyone to scale back and then spends like there’s no tomorrow. The politician says, “Trust me,” but we quickly learn that his promises are empty. The truth is, talk is… [Read More]
Courage: No Guts, No Glory
You’re going to take the world by storm. You’re talented and trustworthy, and you have a work ethic that’s second to none. These words probably aren’t coming as a surprise. You’ve already achieved a successful track record and have earned the trust and respect of your peers. Sure, you’ll be faced with obstacles, slammed by… [Read More]
How to Destroy Creativity and Innovation
Dependency: Killing People with Kindness
Once upon a time, there was a brat named Phil T. Rich. He grew up with everything a kid could want. He had every gadget imaginable, a house that rivaled the Disney castle, and parents who gave him free rein to do whatever he wanted. Unfortunately, his parents were rarely around for him. And when… [Read More]
The Values on Which Trust Rests
Trust must be carefully constructed, vigorously nurtured, and constantly reinforced. Trust is established over time, gradually, through a long chain of successful experiences. Building trusting relationships is a process that can best be described as stacking layers on a foundation one at a time in such a way that each layer bonds on top of… [Read More]
The Poisoning of Our Minds
I watch the killing that’s taking place around the world and ask myself why? How can someone be so intolerant that they can kill another person over their beliefs? How can someone be so angry that they’re willing to take the life of an innocent child to advance a cause? How can someone be so confused… [Read More]
Dear Mr. President
Like me, many Americans are awakened at night by anxiety: We’re worried about the future, whether we’ll have jobs tomorrow, whether our families are safe, how the debt and deficit will affect our country’s global competitiveness, and about the world that we’re leaving to our children. While health care, the deficit, nuclear proliferation, and unemployment… [Read More]
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