Close your eyes. What do you see? Nothing? Let me ask you a different way: Close your office door. What’s happening outside your four walls? You’re not sure, you say? The fact is, when you live behind closed doors; when you build walls around yourself; when you’re close-minded and tune out others’ viewpoints; and when… [Read More]
Do You Deserve to Be Trusted?
Some things occur naturally like the sunrise, seasons, and the changing of the tides. Many folks put trust in the same category, thinking it’s simply a natural outgrowth of relationships. Nothing could be further from the truth. What’s more, if you believe that trust is inevitable, you’re far less likely to make the effort required… [Read More]
Is Your Friend Really An Acquaintance?
There are folks you’ve known for many years, had their kids over to play with your kids, spent time with them at work, and you may even have been on the receiving end of a favor or two. Does that make them a friend — or an acquaintance? You may be asking yourself, why does… [Read More]
Serve Your Customers
Every once in a blue moon, I read a book that’s so good I want to shout from the rooftops. Serve to Lead by James Strock is such a book. Serve to Lead is a revolutionary approach for twenty-first century leadership. Every page offers timeless principles that will inspire you to achieve greatness and lead… [Read More]
How to Fight Complacency
Would You Do Something Unethical If You Could Get Away with It?
Lying, cheating, stealing. I assume you know the difference between right and wrong. The question is whether you abstain from those acts because you’re honorable or because you’re afraid of getting caught. Would you do something unethical if you could get away with it? Nobody, except the perpetrator, really knows why an unscrupulous act was… [Read More]
7 Steps to Go from Brutally Blunt to Helpfully Honest
Successful leaders know that their employees are their most prized asset. Why aren’t they always treated that way? Why are managers puzzled by employees who are highly motivated outside of work but show little initiative on the job; people who put in time but no energy; people who spend more time working on their résumés… [Read More]
Should Your Viewpoint Matter More Than Mine?
It’s great that you live a healthy lifestyle, are passionate about your beliefs, and are committed to your causes, but that doesn’t mean everyone has to agree with you. Believe me, no one’s trying to pass judgment; quite to the contrary. Unlike multiple-choice tests, in life there may be two right answers to the same… [Read More]
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