55 Ways to Build Trust and Credibility
[pinit count=”horizontal”]
Trust Me: 55 Ways to Build Trust and Credibility
1. It takes many years to become an overnight success.
2. Good intentions are just the beginning.
3. Your reputation is their first impression.
4. Show people that you care about their needs.
5. A promise should be as binding as a contract.
6. Never sacrifice a long-term relationship for a short-term gain.
7. Don’t expect people to look up to you if you look down on them.
8. Give credit where credit is due.
9. The danger of shooting from the hip is hitting yourself in the foot.
10. Be knowledgeable and remain current in your field.
11. Follow through on every commitment that you make.
12. Take the time to provide the rationale behind your recommendations.
13. Stay focused. Trying to be all things to all people is a guaranteed recipe for mediocrity.
14. Be objective.
15. Opinions held in secret never make a difference.
16. Never cut corners.
17. Stand up for the things that you believe in. (Waffles are for breakfast.)
18. Be a thought leader.
19. At the end of the day, you’re judged by the value that you provide.
20. Be straight with people. Tell it like it is.
21. Don’t be afraid to present bad news. It’s worse to sweep it under the rug. (People appreciate honesty.)
22. Remain calm, cool, and collected during difficult times.
23. Present both sides of an issue. (Let them judge for themselves.)
24. Be a good listener.
25. Disclose potential conflicts of interest.
26. Even a tiny exaggeration can destroy your credibility.
27. Once you make a decision, don’t look back.
28. Always tell the truth or the truth will tell on you.
29. Surround yourself with people who have a high degree of integrity.
30. Your actions “off-stage“ (i.e., at an office party or on Facebook) impact your trust and credibility.
31. Typos and grammatical errors loom larger than life.
32. Remain transparent. (You’ll never be faulted for communicating too much.)
33. Never ask someone to do something that you’re not willing to do yourself.
34. Reliable and consistent behavior on your part allows people to anticipate what you’ll do in the future.
35. Do what’s right, even if nobody is looking.
36. You are judged by the company that you keep.
37. Your actions must match your words.
38. Being an expert in one area doesn’t make you an expert in everything.
39. Admit when you’re wrong.
40. Don’t submit unfinished work as complete.
41. Never confuse quantity with quality.
42. Think before you open your mouth.
43. People who “hard sell” don’t always have the facts on their side.
44. You gain more by making others look good than by singing your own praises.
45. Trying to be excellent in everything leads to mediocrity.
46. “Everybody does it” is a poor excuse for doing it yourself.
47. Words spoken in confidence are words spoken in trust.
48. Learn how to disagree without being disagreeable.
49. Repeating a rumor is as vicious as starting one.
50. People will test you in small ways before trusting you outright.
51. The only thing worse than talking about others is talking about yourself.
52. Great talent means nothing if you’re not dependable.
53. Few people will fault you for being tough, if you’re fair.
54. It’s not only what you bring to the table but how you serve it.
55. REMEMBER, trust and credibility take years to develop but can be lost in seconds.
Additional Reading:
13 Elements of a Great Strategy
Creating Trust: A Step-By-Step Guide
How to Build Trust: Creating the Foundation
The Values on Which Trust Rests
Trust: How to Earn Someone’s Faith
If you like this poster, subscribe to our blog so that you don’t miss a single post. Get future posts by RSS feed, email or Facebook. It’s FREE. Click your favorite option (top right).
David Bloomberg says
Hi Frank,
great article and how true. I think I will take these thoughts with me. You are so right.
I room on the first floor of Conover C with year first year at Rider.
Thanks for the article and look forward to more
David
lollydaskal says
Trust me I love this!
Lolly
Barbara Kimmel says
It’s very easy to build trust and credibility if you are trustworthy to start. All good construction starts with a strong foundation!
Dave Dinkel says
Frank,
Excellent synopsis of TRUST. Do you mind if I reprint it with your site address as credit at the bottom of the article?
Thanks and a again a great job,
Dave Dinkel
www.DaveDinkel.com
Frank Sonnenberg says
I’d be honored Dave. Thanks for sharing it with your friends and colleagues.
Have a super day!
Best,
Frank
Kristen L. Skogrand says
A very succint, broad-ranging and (simultaneously) creatively pointed approach to defining TRUST, Frank!
~ Kudos to you for pin-pointing the practical nuances of both “Gain & Potential Loss” of such a valuable Life Commodity!
~ I, too, would be honored to share the Anchor Content above with International audiences – obviously with full Credits – and links to your Site!
Take care; and thanks again for enriching us with your Reservoir of … Wisdom for Business & Life!
~ Warmest, Kristen
Frank Sonnenberg says
Hi Kristen
Thanks for your encouragement and for sharing this post with your colleagues.
As you say, “trust is a valuable life commodity.” Trust (or lack of it) is not a matter of chance. We strengthen or weaken trust though our words and actions every day. My hope is that we become more conscious of our behavior and adapt accordingly.
Have a wonderful weekend!
Best,
Frank
Sunita Rajiv says
Great read and very DOABLE tips.
Loved it.?
Frank Sonnenberg says
I’m so glad you like it, Sunita. You may also want to read, “The Values on Which Trust Rests” I think you may enjoy it. Here’s the link for your convenience. https://www.franksonnenbergonline.com/blog/the-values-on-which-trust-rests/
Thanks for taking the time to write.
Best,
Frank
Lisa says
This is awesomely helpful.
Frank Sonnenberg says
Thanks Lisa. I’m glad you like it.
Have an awesome day!
Best,
Frank
Jun says
Great information! May I share this poster with my students in class/online class? I will credit it with your site and name.
Frank Sonnenberg says
Absolutely, Jun. BTW, you can download it for free if you’d like as well.
Best,
Frank