In a world where time is a precious resource, we often draw conclusions without examining all the information that’s available to us. We rely on shortcuts, such as someone’s reputation, to simplify the process. Did the job applicant have a good reference? What did my neighbor say about the contractor? How was the restaurant review?… [Read More]
Are You a Good Listener?
Everyone in the organization, from the top to the bottom, should strive to communicate more effectively. According to research, we spend 7 out of every 10 minutes that we are awake communicating, and that communication time is devoted 9 percent to writing, 16 percent to reading, 30 percent to speaking, and 45 percent to listening…. [Read More]
Being Lazy is a Drag
Some people are lazy bums. They do just enough to get by and would prefer to watch others work rather than lift a finger. They’re the kind of folks who’d step over something on the floor rather than bend down to pick it up. These sorry individuals watch the clock and push paper all day,… [Read More]
Ways to Say You Care
Ways to Say You Care
What Drives You Crazy?
1. Airplane seats are NOT beds. 2. Why are you honking your horn? The light just turned green. 3. Are they practicing a monologue or leaving me a voicemail message? 4. They’re the first in line for a handout but last in line to give someone a hand. 5. I said you could follow up… [Read More]
The Power of a Positive Attitude
Do you think you’re a positive person? A positive mental attitude can improve your health, enhance your relationships, increase your chances of success, and add years to your life. The fact is, most people are bombarded by negativity each day. Sure, it’s easy to cast blame by saying you’re surrounded by negative people. The reality:… [Read More]
May I Have a Word with You?
“I promise.” “I’m sorry.” “Trust me.” “I HATE you!” While it takes only a few words to make someone feel really special, words poorly chosen have the power to destroy a valuable relationship, tarnish a reputation, or become the cause of endless embarrassment. Yet in today’s fast-paced world with its cryptic, sound-bite mentality, we’re more… [Read More]
It’s All About Me
Wow, do some people love themselves! They’re enamored with their job title, infatuated by their social status, and obsessed with their worldly possessions. Unfortunately, some think these “conquests” give them the right to look down their nose at others, avoid saying please and thank you to “commoners,” and treat underlings worse than their pets. If… [Read More]
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