Companies must develop a working environment that is conducive to open, trusting, caring relationships between people—an environment that welcomes new ideas and encourages constructive feedback; one in which management actively serves as a catalyst for nurturing and then disseminating new ideas. One of the functions of management is to recognize communication barriers so that the organization… [Read More]
May I Have a Word with You?
“I promise.” “I’m sorry.” “Trust me.” “I HATE you!” While it takes only a few words to make someone feel really special, words poorly chosen have the power to destroy a valuable relationship, tarnish a reputation, or become the cause of endless embarrassment. Yet in today’s fast-paced world with its cryptic, sound-bite mentality, we’re more… [Read More]