Sometimes, well-intentioned plans have unintended consequences. We impose a mandatory gratuity so the server doesn’t get stiffed; we let the mediocre employees “skate” because they’re the breadwinners for their families; we say “yes” to our kids because we’re their parents and we want them to be happy. Are you helping or hurting them? Even though… [Read More]
You Deserve It, But…
You hit the ground running, worked your butt off, and did everything required of you. And in the end, you exceeded expectations and hit the ball out of the park. It’s only natural that you expect to be recognized and rewarded for your efforts. After all, you deserve it! But what if you’re not? What… [Read More]
10 Ways That Helping People Makes Them Helpless
Nonsensical no-bids. Some organizations offer sole-source contracts to a company rather than requiring a fair and competitive bidding process. This makes the supplier complacent and dependent, over time, never having had to win the business. Guaranteed gratuities. Restaurant servers receive a 10% – 20% tip, regardless of the service they provide. This teaches servers that… [Read More]