Some folks have a split personality . . . on the one hand, they believe that being unscrupulous leads to success, but on the other hand, they also recognize that a solid reputation provides ancillary benefits. So they’re ruthless most of the time and rely on a few PR maneuvers to promote their decency. In… [Read More]
50 Ways to Lose Trust and Credibility
You’re Only Cheating Yourself
This is a guest post about cheating, written by a person who wishes to remain anonymous. “I wonder if Mr. Otterman keeps his final exam in here,” yelled one student as he pointed to a filing cabinet in the back of the room. “Let’s open it and see,” another student responded. My classmates gathered around as they… [Read More]
It’s the Little Things That Count
It’s the Little Things That Count
Huffington Post: Leading Role Models
Leading Role Models originally appeared in the Huffington Post September 5, 2013 This series shines a spotlight on twelve people who achieved success with heart — the right way. Several years ago I ran into an unusual situation with a consulting client. One of my colleagues suggested that I bounce my ideas off Frank Sonnenberg…. [Read More]
Honesty: The Plain and Simple Truth
What would happen if lying were the norm? Spouses wouldn’t be able to trust one another; leaders wouldn’t be credible; and the news would be meaningless. Everything, and I mean everything, depends on honesty. That’s why it’s so critical to tell the whole truth and nothing but the truth. The truth is . . …. [Read More]
Be Humble: Don’t Let Success Go to Your Head
Their stories are all too common: After years of hard work pursuing the American Dream, these self-motivated high achievers reach the pinnacle of success that’s so richly deserved. And — you guessed it; they let success go to their head. Whatever happened to being humble? These folks think they’re so special. They buy expensive “toys”… [Read More]
A Promise Is a Promise
Do you think before you make a promise to someone? What if you can’t deliver on your word? Does it really matter? The world isn’t going to come to an end, is it? Well, actually no, but have you considered . . . Many people are pretty casual about making promises. As a result, promises… [Read More]